Terms & Conditions

Web Order Terms

  • A delivery fee applies for every order via www.mcdeliverysa.co.za or through our McDelivery® app.
  • Delivery is only available in selected areas. Delivery has a minimum order value amount applicable to each order.
  • Jalapeno, BBQ or Sweet & Sour Sauce (your choice of sauce) would only be provided to you free of charge for the following:

    20 pc Chicken McNuggets™*4 sauce units
    10 pc Chicken McNuggets™*2 sauce units
    6 pc Chicken McNuggets™*1 sauce unit
    4 pc Chicken McNuggets™1 free sauce unit (only on request)

    Small 6 Piece
    Chicken McNuggets™
    Extra Value Meal

    Medium 6 Piece
    Chicken McNuggets™
    Extra Value Meal

    Large 6 Piece
    Chicken McNuggets™
    Extra Value Meal

    Extra Large 6 Piece
    Chicken McNuggets™
    Extra Value Meal

    1 free sauce unit
  • A charge per sauce unit is payable by you for any additional sauce unit requested by you. This can be selected when you checkout before you confirm your order.
  • In order for us to maintain high standards of quality and hygiene, there are periods of equipment maintenance during which certain food items will not be available -; Apple Pies are not available during Breakfast hours. For quality reasons, we do not deliver Vanilla Cones.
  • Breakfast orders are taken until 10:30am.
  • Lunch/Dinner orders are taken until 10:00pm. *varies store to store.
  • Prices of meals may vary with your choice of drink. The price of your meal will be reflected on your order form prior to confirmation.
  • Every Happy Meal™ comes with a pre-assigned toy, based on availability.
  • The payment option is online credit/debit card (VISA/MasterCard) for orders via the Site or app.
  • Although we will try our best to deliver your food orders within the indicated timeframe, to help ensure the safety of our McDelivery™ riders, delivery times may be affected due to bad weather and/or traffic conditions.
  • McDelivery™ service is subject to availability. We reserve the right to reject any order.
  • Access to the McDelivery™ Site on www.mcdeliverysa.co.za or Chat Bot on www.mcdonalds.co.za may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond our McDonald's reasonable control. McDonald’s disclaims all liability for any malfunction, suspension or interruption of the Site or Chat Bot, including inaccessibility due to network problems. We make reasonable efforts to ensure that the Website, our server and systems are virus-free but cannot guarantee that this is the case. We recommend that you use virus protection software.
  • The Web Order Terms, and any disputes arising from the Web Order Terms, shall be governed by South African law. You agree to submit to the exclusive jurisdiction of the courts of South Africa regarding any such dispute.
  • In performing our obligations in this agreement you may provide us with personal data. We will only use any information you give us to manage how you use the services, meet our obligations under this agreement or any other agreement we have with anyone who licenses or subcontracts to us, contact you for customer research and advise you of other products and services that may be of interest to you.
  • We may vary the Web Order Terms from time to time and any use or continued use of the Site shall be deemed acceptance of these Web Order Terms. These Web Order Terms, together with the Website Terms, Terms and Conditions for McDonald’s Online Services(https://www.mcdonalds.co.za/terms-conditions), the Privacy Policy and any other policies which you may consent to, constitute the entire agreement between McDonalds and you with respect to your use of the Site.